Thank you for supporting Three B’s Western Co! Because most of our items are made to order, we kindly ask that you read our return policy before placing your order.
Returns & Exchanges
Most items are made specifically for your order and cannot be returned or exchanged due to selecting the wrong size, color, or changing your mind.
Please review all product descriptions and size charts carefully before ordering.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
Email us at rebecca@threebswesternco.com and include:
- Your order number
- A description of the issue
- Clear photos of the item
If the mistake was ours, we’ll happily replace your item at no additional cost.
Lost Packages
Once a package has been accepted by the shipping carrier, delivery is outside of our control. However, if your package is lost in transit, please reach out and we’ll do everything we can to help resolve the issue.
Order Cancellations
Orders may be canceled within 24 hours of purchase if production has not already begun.
Questions?
If you ever have questions, we’re always happy to help.
📧 rebecca@threebswesternco.com
🤎 Little Cowboys. Little Cowgirls. Big Dreams.